Privacy Policy

1. About Yazola

Yazola is a creator growth and productivity application designed to help content creators work toward their goals through features such as creator analytics, Focus Campaigns, quests, progress tracking, XP, levels, achievements, streaks, and AI-powered guidance.

This Privacy Policy applies to information processed through the Yazola application, the Yazola website, and services operated in connection with Yazola.

If you have questions about this Privacy Policy or Yazola's handling of information, contact us at support@yazola.app.

2. Information We Collect and Process

The information Yazola processes depends on your account, connected creator platforms, and your use of the service.

Account and profile information

We may collect and process information used to create, authenticate, maintain, and personalize your Yazola account, including:

• Email address;
• User and account identifiers;
• Username and profile information;
• Profile image, where provided;
• Authentication provider information;
• Selected creator type, platforms, and preferences.

Creator activity and progress

We may process information generated when you use Yazola, including:

• Focus Campaign participation and progress;
• Quest and task progress;
• XP, levels, streaks, achievements, and related statistics;
• Creator goals and preferences;
• Responses, reflections, or submissions you provide;
• Feature usage and settings associated with your account.

Connected creator platform data

Yazola's core functionality may require users to connect supported creator platform accounts and grant the permissions required for Yazola to provide its services.

When you connect a supported platform, Yazola may access and process account, channel, content, analytics, performance, and related creator data made available through that platform's APIs, subject to the permissions granted to Yazola.

Yazola requests permissions that are used to provide its user-facing creator features. Certain permissions and connected accounts may be required for the service or particular portions of the service to function.

If you do not grant a permission required for Yazola's functionality, or if you later revoke a required permission, affected features or the service itself may become unavailable until the required access is restored.

Technical and usage information

We may process technical and usage information necessary to operate, secure, diagnose, maintain, and improve Yazola. This may include application events, error information, device or application information, and service usage information.

3. How We Use Information

We use information to operate and provide Yazola and its user-facing functionality. This may include using information to:

• Create, authenticate, and maintain user accounts;
• Connect and maintain supported creator platform integrations;
• Retrieve and display creator analytics and performance data;
• Provide Focus Campaigns, quests, and creator goals;
• Calculate and display XP, levels, streaks, and achievements;
• Provide AI-powered guidance and related features;
• Evaluate eligible task or campaign submissions;
• Personalize the Yazola experience;
• Manage subscription access and entitlements;
• Detect, prevent, and investigate abuse or security issues;
• Maintain, troubleshoot, and improve the service;
• Respond to support requests;
• Comply with applicable legal obligations.

4. Google and YouTube User Data

Yazola uses Google authentication and Google APIs, including YouTube APIs, to provide Google account authentication and creator-platform functionality.

When Google or YouTube integration is required for Yazola's functionality, users must grant the Google API permissions requested by Yazola. The permissions requested are used to provide the associated user-facing features.

Depending on the Google API permissions required by Yazola, information accessed may include basic Google account information and YouTube account, channel, content, analytics, performance, or related creator information made available through the applicable Google APIs.

Yazola uses Google user data to authenticate users, connect their Google or YouTube account to Yazola, retrieve creator information and analytics required by Yazola features, display that information to the user, calculate or support creator progress features, and provide related user-facing functionality.

Storage of Google user data

Where necessary to provide Yazola's functionality, information obtained through Google APIs may be processed or stored using Yazola's backend and cloud infrastructure. Authentication credentials or authorization tokens may also be securely stored or processed where necessary to maintain an authorized connection to a user's Google account.

Access to stored information is limited to systems and service providers that require it to operate, secure, or provide Yazola.

Sharing of Google user data

Yazola does not sell Google user data.

Google user data may be processed by service providers acting on Yazola's behalf where this is necessary to provide, secure, or maintain Yazola's user-facing functionality. We may also disclose information where required by applicable law or valid legal process.

Yazola does not use Google user data for advertising purposes or sell Google user data to advertisers, data brokers, or other third parties.

Google API Limited Use disclosure

Yazola's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy , including the Limited Use requirements.

5. Required Platform Permissions

Yazola relies on supported creator-platform integrations to provide parts of its core functionality. As a result, users may be required to connect an eligible creator account and authorize the permissions Yazola needs to operate.

Yazola will request the permissions necessary for the applicable integration and features. If required access is refused, disconnected, expires, or is revoked, Yazola may be unable to retrieve the information necessary to provide affected features.

In those circumstances, access to affected features or to Yazola may be restricted until the required account connection and permissions are restored.

6. AI-Powered Features

Certain Yazola features use artificial intelligence to provide creator guidance, analyze eligible submissions, or generate responses relevant to the user's creator journey.

Information intentionally submitted to an AI-powered feature may be transmitted to and processed by technology providers used to provide that functionality.

We use such information for the purpose of providing the requested Yazola feature and operating or improving the service, subject to applicable agreements, policies, and law.

7. Subscriptions and Payments

Yazola is offered through a subscription model and may provide eligible users with a free trial.

Purchases made through mobile application stores are processed by the applicable store provider, such as Apple or Google.

Yazola may receive and process purchase, subscription, trial, renewal, expiration, cancellation, and entitlement information necessary to determine whether an account is entitled to use the service.

Yazola does not receive complete payment card information from the mobile application store when purchases are processed through that store.

8. How We Store and Protect Information

Yazola uses cloud infrastructure and service providers to operate its application, databases, authentication systems, integrations, and related services.

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

9. Service Providers and Disclosure of Information

We may use third-party service providers to help operate Yazola. These providers may process information on our behalf where necessary to perform services such as:

• Cloud infrastructure and database hosting;
• Authentication;
• Creator-platform integrations;
• Subscription and entitlement management;
• Artificial intelligence functionality;
• Application security, diagnostics, and reliability;
• Customer support and other operational services.

We may also disclose information when reasonably necessary to comply with applicable law, regulation, legal process, or enforceable governmental request; enforce applicable agreements; investigate fraud or abuse; or protect the rights, safety, and security of Yazola, our users, or others.

We do not sell personal information or Google user data.

10. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing Yazola, maintaining user accounts and platform integrations, maintaining security, complying with legal obligations, resolving disputes, and enforcing applicable agreements.

Retention periods may vary depending on the type of information, the feature involved, applicable platform requirements, and the reason the information is processed.

Information may also be retained where required by law or where reasonably necessary for security, fraud prevention, dispute resolution, or enforcement purposes.

11. Your Choices, Permissions, and Account Controls

Where supported by the applicable third-party platform, users can review or revoke Yazola's access through that platform's account or security settings.

Because certain platform connections and permissions are required for Yazola's functionality, revoking required access may cause affected features or the service to stop functioning until the required access is restored.

Subject to applicable law, you may also have rights regarding personal information associated with your account, which may include rights to request access, correction, or deletion.

To make a privacy or account-data request, contact support@yazola.app.

12. Account and Data Deletion

Users may request deletion of their Yazola account and associated personal information by contacting support@yazola.app.

When a valid deletion request is completed, we will delete or de-identify applicable personal information associated with the account, except for information that we are required or permitted to retain for legitimate purposes such as legal compliance, security, fraud prevention, dispute resolution, or enforcement.

Revoking access to a third-party platform does not necessarily delete the user's Yazola account. Users who want their Yazola account deleted should separately submit an account deletion request.

13. Children's Privacy

Yazola is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected in a manner not permitted by applicable law, we will take appropriate steps to delete the information.

14. International Users

Yazola may be available to users in multiple countries. As a result, information may be processed or stored in countries other than the country in which you live, subject to applicable legal requirements and the infrastructure used to provide the service.

15. Third-Party Platforms and Services

Yazola integrates with third-party platforms and services. Those third parties operate under their own terms, privacy policies, and data practices.

This Privacy Policy describes Yazola's handling of information and does not replace the privacy policies or terms of third-party platforms that you use or connect to Yazola.

16. Changes to This Privacy Policy

We may update this Privacy Policy as Yazola develops, our data practices change, or legal, regulatory, platform, or operational requirements change.

If we make changes, we will update the "Last updated" date on this page. Where required, we may provide additional notice or request consent before using information for a materially different purpose.

17. Contact Us

If you have questions, concerns, privacy requests, or data deletion requests, contact:

Yazola
Email: support@yazola.app
Website: yazola.app

18. Legal Bases for Processing

Where the General Data Protection Regulation ("GDPR"), the UK GDPR, or similar data protection laws apply, Yazola processes personal information only where there is an appropriate legal basis.

Depending on the information and the purpose for which it is processed, our legal bases may include:

• Performance of a contract: where processing is necessary to create and maintain your account, provide the Yazola service you request, maintain required creator-platform connections, provide creator analytics, Focus Campaigns, quests, progress features, subscription access, and other functionality covered by our Terms of Service;
• Legitimate interests: where processing is necessary for our legitimate interests in operating, securing, preventing abuse of, troubleshooting, maintaining, and improving Yazola, provided those interests are not overridden by your rights and interests;
• Consent: where we ask for consent for a particular processing activity and consent is the appropriate legal basis. Where processing is based on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal; and
• Legal obligations: where processing is necessary for Yazola to comply with applicable legal, regulatory, tax, accounting, law-enforcement, or other legal requirements.

The legal basis that applies depends on the specific processing activity. Where we rely on legitimate interests, those interests may include protecting Yazola and its users, preventing fraud and abuse, maintaining service reliability, and improving the service.

19. Your Data Protection Rights

Depending on where you live and the law that applies to you, you may have rights in relation to your personal information. These may include the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Request restriction of certain processing;
• Object to certain processing, including processing based on legitimate interests;
• Request portability of certain information in a structured, commonly used, machine-readable format;
• Withdraw consent where processing is based on consent; and
• Lodge a complaint with a competent data protection supervisory authority.

These rights may be subject to conditions, limitations, or exceptions under applicable law. We may need to verify your identity before completing a request.

To exercise a privacy right, contact support@yazola.app.

20. International Data Transfers

Yazola operates using service providers and technical infrastructure that may process or store information in countries other than the country in which you live, including countries outside the European Economic Area ("EEA").

Where applicable data protection law requires safeguards for an international transfer of personal information, we will use an appropriate lawful transfer mechanism or safeguard. Depending on the circumstances, this may include an adequacy decision, contractual protections such as approved standard contractual clauses, or another transfer mechanism permitted by applicable law.

21. Children, Teen Users, and Consent

Yazola is not intended for children under the age of 13. Users between 13 and 17 may have additional protections under applicable data protection and consumer laws.

Where applicable law requires authorization from a parent or legal guardian for a particular processing activity, including where Yazola relies on consent as the legal basis for processing a child's personal information, Yazola may require appropriate parental or guardian authorization before carrying out that processing.

Age and parental-consent requirements vary by country. In Ireland, where consent is relied upon as the legal basis for processing personal information in connection with an online service, additional parental or guardian authorization requirements may apply to users under the applicable digital age of consent.

We aim to provide privacy information concerning younger users in clear and understandable language and to apply protections appropriate to the nature of the service and the information involved.

22. AI Usage Limits and Abuse Prevention

Yazola may process account identifiers, feature usage information, request counts, timestamps, and related technical information to apply reasonable rate limits, daily usage limits, security controls, and other safeguards to AI-powered features.

These safeguards are used to protect the service, prevent exploitation, automated abuse, excessive or fraudulent use, manage service reliability and costs, and help keep AI-powered features available to legitimate users. Limits may vary by feature and may be adjusted as Yazola evolves.

23. Data Controller and Supervisory Authority

For purposes of applicable data protection law, Yazola is responsible for the personal information described in this Privacy Policy and acts as the data controller where Yazola determines the purposes and means of processing.

Privacy questions and requests can be sent to support@yazola.app.

If you are in the EEA, you may also have the right to lodge a complaint with the data protection supervisory authority in your country. In Ireland, the supervisory authority is the Data Protection Commission. Nothing in this Privacy Policy limits your right to contact a competent supervisory authority where applicable.